FAQs

What payment methods do you accept?
We accept a variety of payment methods including major credit and debit cards (Visa, MasterCard, American Express), Shop Pay, and Afterpay. Please check at checkout for the full list of accepted methods.

How long is shipping?
Typically, standard shipping takes 7-10 business days. You will receive a tracking number once your order has been dispatched.

Do you offer International Shipping?
Yes, we offer international shipping to many countries. During checkout, you can select your country to see shipping options and costs. If you don't see your country listed, please contact our support team for assistance.

How do I find my size?
To find your size, refer to our sizing guide available on the product page or in our website’s footer. We provide detailed measurements and sizing charts to help you select the best fit. If you’re between sizes or need further assistance, feel free to reach out to our customer service.

Can I cancel my order?
Orders can be canceled within a short window of time after placing them. If you need to cancel your order, please contact our support team as soon as possible. Once an order is processed or shipped, we are unable to cancel it, but you can return the item according to our return policy.

What is your Return and Exchange Policy?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Please visit our Returns & Exchanges page for detailed instructions and to start the process.

How often do you Restock items?
Restocking frequency varies depending on the item. Popular products may be restocked more frequently, while others may be limited edition or seasonal. For specific inquiries about restocking, please contact our support team or check the product page for updates.

Do you offer Gift Cards?
Unfortunately, we do not offer gift cards at the moment.

My store credit is not working, how can I fix it?
If your store credit isn’t working, please check that you’re applying it correctly at checkout. Ensure that it hasn’t already been used and that it covers the total amount of your purchase. If you continue to experience issues, contact our customer support team for assistance.